Privacy Policy

We value your privacy and are committed to protecting your personal information in accordance with Malaysian data protection laws

Last Updated: July 11, 2025

Information We Collect

We collect information to provide better financial planning services and improve your experience

Personal Information You Provide

• Contact details including name, email address, and phone number
• Financial information relevant to planning services such as income and goals
• Communication preferences and service feedback
• Account credentials and subscription information

Information Collected Automatically

• Website usage data including pages visited and time spent
• Device information such as browser type and operating system
• IP address and general location information for security purposes

How We Use Your Information

Your information helps us deliver personalized financial planning services

• Providing consultation services and developing personalized financial plans
• Communicating about your account, services, and important updates
• Improving our services based on usage patterns and feedback
• Ensuring account security and preventing fraudulent activities
• Complying with Malaysian regulatory requirements and legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds under Malaysian law

Information Sharing

We may share your information in limited circumstances

• With service providers who assist in delivering our financial planning services
• When required by Malaysian law or regulatory authorities
• With your explicit consent for specific purposes you have approved

Cookies and Tracking

We use cookies to enhance your website experience and analyze usage patterns

For detailed information about our cookie practices, please review our Cookie Policy Cookie Policy

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction in accordance with Malaysian data protection standards.

Your Privacy Rights

Under the Personal Data Protection Act 2010, you have several rights regarding your personal information

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where legally permissible
• Receive your data in a portable format where technically feasible
• Object to processing of your data for marketing purposes

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Financial planning records may be retained for up to 7 years in accordance with Malaysian regulatory requirements.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through email or website notifications.

Contact Information

For questions about this privacy policy or to exercise your privacy rights, please contact our data protection officer at the information provided in our contact section.